Welcome to the Policies section of Gamez Keys. Here, you can read our Policies.
ABOUT OUR KEYS
All of our cd keys are genuine, licenced cd keys from authorised manufacturers. Each one is unique and unused.
If you wish to cancel your paypal order before your order has been sent, please contact us immediately and we will refund you in full without delay (Does not apply to pre-orders).
For your convenience, you can browse to the Autokey page and click 'cancel order' and your order will automatically be instantly cancelled and refunded.
Unfortunately, due to the nature of our product, once the digital item has been shipped, we cannot issue a refund.
If your paypal order has been charged but not shipped, we can refund but we will keep a $2 administration fee due to the fees we must pay in order to refund you.
Pre-orders: Refunds are only processed on the day following release date of the game. A $2 administration fee will apply unless the refund is taken as Store Credit.
We hope our customers can understand that when a digital item has been shipped, it can be activated online and therefore we cannot accept a return as it is not possible for us to resell that item.
If, in the unlikely event you receive a key that does not activate your game, simply make a ticket at our SUPPORT CENTER and we will check the key for you. In all cases, a key that does not allow you to activate your game will be an error in transmission, for example a spelling error in the cd key code. So please simply write to us, and we will double check the key and re-send it.
Shipping on CD Keys is totally free, as our items are digital and we deliver them by email.
We do not collect personal information about you when you visit this web site, unless you choose to provide this information to us.
E-mail Privacy Notice
If you choose to provide us with personal information, by e-mail or by filling out a form you will reveal your e-mail address and any other information you include. We will use this information to help us fulfil your order or respond to your enquiry. We do not share your e-mail with any other outside organisations or individual. We do not collect personal information for any purpose other than to respond to you. Any e-mail or form submitted, once dealt with, is destroyed and not kept on file. Any personal data or images sent to us for the anti-fraud verification is immediately destroyed upon verification. We are against spam and we will only ever email you when necessary regarding an order or if you specifically sign up to our monthly newsletter.
Links to Other Sites
Information Collected and Stored Automatically
We do not gather or store any information about your visit automatically. If you do nothing during your visit but browse through the website, read pages, or download information, no personal information is collected.
Information requested for anti-fraud purposes
Sometimes, we may require that you send us proof of your name and address before the goods will be dispatched. This is a simple anti-fraud measure to prevent people from paying with stolen paypal accounts or fraudulent credit cards. When you send your anti-fraud document, you are more than welcome to blank out any personal information from the document, as we only need to see your matching name and address to check that the order is genuine. We destroy any and all of the documents that you send us after verification has been passed.
We do not disclose, give, sell or transfer any personal information about our visitors, unless required by law
Paying by Credit Card
- We accept online payments from MasterCard, Visa, Visa Debit, Solo, Visa Electron, Amex , PayPal, Alertpay and Moneybookers.
- Online payments are made on PayPal's secure server using their secure ordering process which encrypts all submitted information. We do not receive your credit card details, only notification that you have paid.
- Online payments are made on MoneyBooker's secure server using their secure ordering process which encrypts all submitted information. We do not receive your credit card details, only notification that you have paid.
- Online payments are made on Google Checkout's secure server using their secure ordering process which encrypts all submitted information. We do not receive your credit card details, only notification that you have paid.
Questions about the Policies should be sent to [email protected]